National Exhibition and Convention Center Shanghai
1.6
mi
Shanghai National Accounting Institute International Conference Centre
1.6
mi
Shanghai Hongqiao International Airport Terminal 2
1.6
mi
Dragonfly Therapeutic Retreat
1.3
mi
Events
National Exhibition and Convention Center
1.6
mi
Buddhism temple
1.7
mi
Temple
1.7
mi
Parks
Huacao Park
2.1
mi
Mall
Lido Way
2.1
mi
Shanghai Hongqiao International Airport Terminal 1
2.4
mi
Shopping Area
Spencer Mall
2.7
mi
Shanghai Hongqiao International Conference Center
3.1
mi
Wanda Plaza
3.0
mi
2419 Hongqiao Rd; 虹桥路2419号
Former Sassoon Mansion
3.1
mi
Xujing Vegetable Market
3.1
mi
Jiabao Road
ShangHai QiBao ShangCheng ShangYeJie
3.9
mi
Shanghai International Agricultural Exhibition Centre
4.2
mi
2 Minzhu Rd
Qibao Ancient Town
4.2
mi
Restaurants
Jin GuYuan Hao Sheng Restaurant Western Restaurant
1000 ft
Hua Xiang Road 1989
Jin GuYuan Seafood Restaurant
1000 ft
Hua Xiang Road 1989
XiaoQian LongXia Guan
3100 ft
MinHang District Zhu Zhai Town Ji Zhai South Road
Reve Kitchen
2.9
mi
No.988 Shenchang Road LG229 Hongqiao Wanke Center
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
8.4
Location
7.0
Service
9.0
Dining
8.2
Guest reviews
8.2/10
based on 5 reviews
8.1
8.1/10 based on 132 reviews
Mason
United Kingdom,
March
2025
5.0/10
I had a mixed experience at Sofitel Shanghai Hongqiao. The rooms were spacious and comfortable, providing great value for money, especially with access to the lounge. However, the service was unfortunately lacking during my stay, and I faced some issues that detracted from the overall experience.
Rooms
8.0
The rooms are massive and beautifully appointed, giving off an airy feel with high ceilings. They comfortably accommodated my family and offered fantastic value as it included access to the lounge with a late checkout.
Service
6.0
While I encountered a few very helpful staff members like Chris and Nicole, other aspects of service were quite lacking. I faced difficulty with communication and there were staffing issues that contributed to a less smooth experience.
Location
6.0
The hotel's location is a bit challenging, as it's in a developing area and some taxi drivers were unfamiliar with it. However, the concierges were helpful in arranging transfers, which eased the inconvenience.
Dining
7.0
Dining options at the hotel were decent but didn’t cater much to vegetarians. I didn't have the chance to eat at the restaurant myself, but the variety in nearby malls made up for it.
Facilities
5.0
While the hotel has good facilities like a gym and pool, they were often crowded and not well-maintained. The chaotic state of the changing rooms and understaffed areas during peak times was disappointing.
Jackson
United Kingdom,
February
2025
5.0/10
I thoroughly enjoyed my stay at Sofitel Shanghai Hongqiao. The room was spacious and clean, with a very comfortable bed that ensured a good night's sleep. The dining options were great, particularly the variety during breakfast. However, I had some issues with the internet connection in my room, which was a little patchy at times.
Rooms
10.0
The room was lovely, spacious, and impeccably clean, with personal touches like stationery at the desk. The bed and pillows were absolutely comfortable, contributing to a restful stay.
Service
10.0
The service was excellent, especially at the bar and the reception. Taylor checked me in professionally, and Chris made sure I had everything I needed during my stay, even remembering my preferences.
Location
8.0
The hotel is conveniently located near the Hongqiao railway station and is ideal for business travelers. However, it is a bit far from the city center, making taxi rides necessary for excursions.
Dining
9.0
The dining experience was enjoyable, particularly the variety in the buffet dinner and the excellent breakfast options. There were good selections for both western and Chinese cuisines.
Facilities
7.0
I didn't have the time to enjoy the leisure facilities, but the pool looked inviting. Internet access was inconsistent in my room, which was a downside.
Riley
United Kingdom,
February
2025
5.0/10
I had a pleasant stay at Sofitel Shanghai Hongqiao, highlighted by the warm and attentive service I received. The amenities were quite impressive, particularly the club lounge which offered a relaxing atmosphere. However, I encountered some issues with the cleanliness and maintenance of the facilities, which diminished the overall experience. I appreciated the hotel's proximity to the airport, making it convenient, but the location did pose some transportation challenges.
Rooms
7.0
The room was elegantly designed and very comfortable, but I did notice some unpleasant odors that affected my enjoyment.
Service
9.0
The staff was extremely helpful and friendly, particularly Chris and Nicole, who went out of their way to ensure I had a great experience.
Location
6.0
While the hotel is conveniently located near the airport, getting a taxi was challenging, which made moving around a bit difficult.
Dining
7.0
Dining options were satisfactory with a good variety, though I felt some menus could cater better to diverse tastes.
Facilities
6.0
Some facilities were not well-maintained, especially the gym and changing areas, which detracted from the luxurious experience I expected.
Thomas
United Kingdom,
January
2025
5.8/10
My stay at Sofitel Shanghai Hongqiao was predominantly good, thanks to the elegant design and attentive staff. The quick check-in process made my arrival smooth, although a bit more assistance with luggage would have been welcomed. The dining experience was a highlight, with a fantastic buffet offering plenty of delicious options. Overall, the hotel stands out with its excellent service and comfortable accommodations! 😊
Rooms
10.0
My room was spacious, incredibly clean, and had a beautiful view of mini waterfalls. The comfort of the bed made my stay relaxing.
Service
10.0
The staff members, particularly Joe, made my stay nice with their really good service. He was helpful in addressing my inquiries, especially since I don't speak fluent Chinese.
Location
9.0
The location was perfect for accessing Hongqiao Railway Station and the airport, though it can be a bit challenging for taxis to find, but the concierge helped facilitate transfers.
Dining
10.0
Dining at the KweeZeen Buffet Restaurant was a highlight. The ambiance was pleasant, and the variety of delicious snacks and dishes exceeded my expectations.
Facilities
9.0
The hotel's facilities were impressive, including room service, free airport shuttle, and dry cleaning services, which contributed to a convenient stay.
Georgia
United Kingdom,
December
2024
6.0/10
My stay at Sofitel Shanghai Hongqiao was enjoyable overall, with fantastic service and a beautiful atmosphere. The room was clean and comfy, plus the staff were super helpful and friendly. However, I did experience some challenges with the air conditioning during my stay, which was quite disappointing for such a luxury hotel.
Rooms
7.0
My room was spotless and had a really comfortable bed, making for a great night's sleep. However, I encountered issues with the air conditioning, which made it a bit tough to manage the room temperature. A fan was provided, but that’s not quite the same as proper AC.
Service
10.0
The staff really shone during my visit! They were genuinely attentive and friendly—especially at the front desk. Halona was quick and efficient at check-in and patiently answered all my questions, enhancing my stay significantly.
Location
6.0
The hotel's location is strategic since it's close to the Hongqiao Railway Station and Airport, but it was a bit tricky to get there with taxi drivers unfamiliar with the area. Getting transportation can be challenging unless you coordinate with the concierge.
Dining
8.0
Breakfast was a highlight with a great variety of options. The dining options cater to many cuisines, which is awesome! However, I noticed there weren’t many vegetarian choices, so that could be improved.
Facilities
9.0
The hotel boasted impressive facilities, including a lovely club lounge that offered a relaxing space to unwind. Room service was prompt, and I really appreciated the free airport shuttle service.
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